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Rockwell Services

Basic Rockwell Services

TechConnect* Rockwell Hardware & Software Support Contract

Rockwell Component Remanufacturing and Repair Service for Rockwell and other manufacturers

Rockwell Training* In-Person or Web Learning+

Customer Time Block* for Rockwell Technician Service

Authorized Service Distributor

Installed Base Evaluation (IBE) - Automation Obsolescence Study

 

Physical Assessment of Industrial Ethernet Networks (SNA)

 

Industrial Cybersecurity Network Study (SPS - Security Posture Survey)

 

LockOut/TagOut (LOTO) Methodology - LockOut/TagOut Procedure Creation

Lumen Services

Complete Arc Flash Study or Partial Update

Arc Flash Training - CSA-Z462 & NFPA-70E Standard Seminar. Certificate of Participation

Industrial Switch Configuration: Ring, Port-Channel, STP, VLAN

Industrial Server Configuration: Active Directory, Domain Controller, Factory Talk, ThinManager, DHCP, DNS

Occupational Health and Safety Technical Support: Repair, Inspection, Re-certification, and Rental of Personal Protective Equipment (PPE), Respiratory Fit Testing, etc.

Contractual Services

Contractual Repair Agreement (ARA - Annual Repair Agreement Multi-year)

Integrated Service Agreement (ISA) - Contract including a minimum of 3 services

(e.g., TechConnect + remanufacturing, training)

Critical Parts Management Service (PMA - Part Management Agreement)

Low and Medium Voltage Drive Maintenance Agreement (LV & MV Drive Maintenance Agreement)