
Rockwell Services
Basic Rockwell Services
TechConnect* Rockwell Hardware & Software Support Contract
Rockwell Component Remanufacturing and Repair Service for Rockwell and other manufacturers
Rockwell Training* In-Person or Web Learning+
Customer Time Block* for Rockwell Technician Service
Authorized Service Distributor
Installed Base Evaluation (IBE) - Automation Obsolescence Study
Physical Assessment of Industrial Ethernet Networks (SNA)
Industrial Cybersecurity Network Study (SPS - Security Posture Survey)
LockOut/TagOut (LOTO) Methodology - LockOut/TagOut Procedure Creation
Lumen Services
Complete Arc Flash Study or Partial Update
Arc Flash Training - CSA-Z462 & NFPA-70E Standard Seminar. Certificate of Participation
Industrial Switch Configuration: Ring, Port-Channel, STP, VLAN
Industrial Server Configuration: Active Directory, Domain Controller, Factory Talk, ThinManager, DHCP, DNS
Occupational Health and Safety Technical Support: Repair, Inspection, Re-certification, and Rental of Personal Protective Equipment (PPE), Respiratory Fit Testing, etc.
Contractual Services
Contractual Repair Agreement (ARA - Annual Repair Agreement Multi-year)
Integrated Service Agreement (ISA) - Contract including a minimum of 3 services
(e.g., TechConnect + remanufacturing, training)Critical Parts Management Service (PMA - Part Management Agreement)
Low and Medium Voltage Drive Maintenance Agreement (LV & MV Drive Maintenance Agreement)